Q. A. : quality assurance in libraries : the healt care sector / a collection of studies edited by Margaret Haines Taylor, Tom Wilson. — Ottawa : Canadien Library Association, [1990]. — 158 p. ; 25 cm. — ISBN 1-85604-006-2 1. Calidad.2. Bibliotecas. I. Taylor, Margaret Haines, ed.. II. Wilson, Tom, ed.. 658.562:02