Gluckman, Perry

    Everyday heroes of the quality movement : from Taylor to Deming, the journey to higher productivity / by Perry Gluckman & Diana Reynolds Roome ; foreword by W. Edwards Deming ; with an introduction to the second edition by Ken Delavigne. —  2nd ed. —  New York : Dorset House, [1993]. —  197 p. ; 23 cm. — 
    ISBN 0-932633-26-9
   1. Calidad. I. Roome, Diana Reynolds. II. Deming, W. Edwards, pról.. III. Delavigne, Ken, pról..
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