Registros encontrados: 2 Total Páginas: 1
| 1 | Ebel,Kenneth E. Achieving excellence in business : a practical guide to the total quality transformation process / Kenneth E. Ebel . — New York;Basel;Hong Kong : ASQC Quality Press Marcel Dekker,Inc., [1991]. — 196 p. ; 23 cm. — ( Quality and Reliability ; 27) |  | ||
| 2 | Rosander, A. C. Deming´s 14 points applied to service / A. C. Rosander . — Wisconsin : ASQC Quality Press, [1991]. — 148 p. ; 24 cm. — ( Quality and reliability ; 24) |  |
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