| 1 |
| Camp, Robert C.
Benchmarking : the search for industry best practices that lead to superior performance / Robert C. Camp. — Wisconsin : ASQC Quality Press, [1989]. — 299 p. ; 24 cm. — |  |
| 2 |
| Karlöf, Bengt
Le benchmarking : un indicateur d´excellence en matière de qualitè et de productivité / Bengt Karlöf, Svante Östblom; traducido por Charles Métivier, Marie-Léonie Vergnerie. — París : Masson, 1994. — x, 161 p. ; 24 cm. — ( Organisation industrielle) | |
| 3 |
| Bogan, Christopher E.
Benchmarking for best practices: winning through innovative adaptation / Christopher E. Bogan, Michael J. English. — Nueva York : McGraw-Hill, [1994]. — 312 p. ; 24 cm. — ( Management) |  |
| 4 |
| Boxwell, Robert J.
Benchmarking for competitive advantage / Robert J. Boxwell. — New York : McGraw-Hill, 1994. — 224 p. ; 23 cm. — |  |
| 5 |
| Cantonnet Jordi, María Luisa
El benchmarking o las mejores prácticas en la gestión de la seguridad y la salud laboral / María Luisa Cantonnet Jordi y Miren Gurutze Intxaurburu Clemente. — |  |
| 6 |
| Boxwell, Robert J.
Benchmarking para competir con ventaja / Robert J. Boxwell ; traducción Isabel Vallecillo Rubiera, Barbara McShane ; revisión técnica José Ramón Zaratiegui. — Madrid : McGraw-Hill, [1994]. — 203 p. ; 24 cm. — ( McGraw-Hill de Management) |  |
| 7 |
| Boxwell, Robert J.
Benchmarking para competir con ventaja / Robert J. Boxwell ; traducción Isabel Vallecillo Rubiera, Barbara McShane ; revisión técnica José Ramón Zaratiegui. — Madrid : McGraw-Hill, [1994]. — 203 p. ; 24 cm. — ( McGraw-Hill de Management) | |
| 8 |
| Camp, Robert C.
Business process benchmarking: finding and implementing best practices / Robert C. Camp. — Milwaukee : ASQC Quality Press, [1995]. — 464 p. ; 24 cm. — |  |
| 9 |
| Zairi, M.
Competitive benchmarking: an executive guide / M. Zairi. — Hertfordshire : Technical communications, 1992. — 63 p. ; 30 cm. — ( Tqm practitiones series) |  |
| 10 |
| Spendolini, Michael J.
The benchmarking book / Michael J. Spendolini. — Nueva York : Amacom, 1992. — 207 p. ; 24 cm. — |  |
