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| 1 | Thomas, Brian The human dimension of quality / Brian Thomas . — Londres : McGraw-Hill, [1995]. — 257 p. ; 24 cm. — |  | ||
| 2 | Thomas, Brian Total quality training : the quality culture and quality trainer / Brian Thomas . — London : McGraw-Hill, 1992. — 185 p. ; 25 cm. — ( The McGraw-Hill Training Series) |  |
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