Total: 2 Páginas: 1
| 1 | Camp, Robert C. Benchmarking : the search for industry best practices that lead to superior performance / Robert C. Camp. — Wisconsin : ASQC Quality Press, [1989]. — 299 p. ; 24 cm. — |  | ||
| 2 | Camp, Robert C. Business process benchmarking: finding and implementing best practices / Robert C. Camp. — Milwaukee : ASQC Quality Press, [1995]. — 464 p. ; 24 cm. — |  |
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