Registros encontrados: 2 Total Páginas: 1
| 1 | Brown, Stanley A. Customer relationship management : a strategic imperative in the world of e-business / Stanley A. Brown. — Toronto : John Wiley & Sons Canada, [2000]. — 345 p. : fig. ; 24 cm. — |  | ||
| 2 | Brown, Stanley A. Total quality service : how organizations use it to create a competitive advantage / Stanley A. Brown. — Ontario : Prentice Hall, 1992. — 258 p. ; 24 cm. — |
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